Spencer Moore Telemarketing Solutions provides a range of telemarketing services. Below you will find a non-exhuastive list.
- Lead generation / Appointment setting
- Quote generation
- Telesales
- Membership renewals
- Market research
- Data Cleansing
- Outsourced customer service phoneline
Below you will find more information on our most popular service – lead generation and appointment setting.
Why Telemarketing
- The most efficient way to generate a constant flow of new business
- Greater ROI than other new business generation options (PPC, Social Media etc.)
- Build up business relationships before going to appointments
- Reach the target market of your choice
- Gives your sales force and edge on your competitors
Telesales for lead generation & appointment setting
Whether you as the business owner attend sales appointments yourself or you have a large team of sales reps, Spencer Moore’s Lead generation service can help you gain the most from you or your sales rep’s time by setting up high-quality sales appointments on your behalf. All you or your sales rep has to do is turn up to the appointment and close the sale. Working with Spencer Moore allows your sales reps to do what they do best and attend more appointments and make more sales.
We only set up high-quality appointments where we feel your sales rep will have a very strong chance of closing the sales and that the sale will be of a big enough value to make the whole process profitable.
We Learn About You
Your dedicated account manager will learn about your business; the range of services you are able to provide, your core differenciators, USPs and your ideal customers.
We Compile Data for your Target Market
If you already have a list of potential customers we can utilise it. However, in many cases Spencer Moore sources a list of your potential customers for our telemarketers to call on your behalf.
We Call your Target Market
You will be allocated one or more telemarketing agents depending on your budget, who have a strong knoledge of your industry. This ensures they create a good impression on the phone and generate high-quality leads and appointments.
Appointments and Quotes
If our telemarketing agents feel the prospect is of high enough quality (large enough budget etc.) they will book in an appointment. If not, they will collect an email address and requirements so you can email over a quote.
You Convert Leads in to Sales
You or your sales reps attend the appointments we have set-up, email over requested quotes and generate sales. We listen to your feedback on appointments in order to continually improve appointment quality.
